Privacy Policy Statement

At CSR Company, Inc. we are committed to your right to privacy. You may be assured that the information you provide to us, as well as any information we collect, is held in the strictest of confidence.

Personal Information

Any personal information that we collect, such as your name, address, e-mail address, etc. is kept confidential. We will not sell, rent or give out your personal information for use to another company. When contracting with another company to market or advertise for us, there are agreements with those companies that protect our customer information.

We communicate with our customers via telephone (1-800-367-4444), mail correspondence or email. Customers, who believe they are receiving any communications by mistake or no longer wish to receive them, need to inform us and we will remove them from our mailing lists.

Credit Card Security

We safeguard all online orders by using the Secure Socket Layer (SSL) technology. This technology encrypts your personal and credit card information. It is very complex cryptography that uses two keys to encrypt data. A public key known to everyone and a private key known only to the recipient of the message. Many web sites use this protocol to obtain confidential user information.


Our web site uses cookies to identify and track pet products placed in your shopping cart. A cookie assigns a small piece of code that is only relevant to our ordering process and does not store any personal information. Cookies also help keep your order secure.

Email Privacy Policy

Why did you receive an email from us?
If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future ("opt-in"), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

How can you stop receiving email from us?
Each email sent contains an easy, automated way for you to cease receiving email from us. If you wish to do this, simply follow the instructions at the end of any email and you will be removed from future mailings within 72 hours.